ABTA Protected

 

Careers

We are a local, trusted travel agent who has been providing quality discount holidays across the North of England for over 60 years. Since our establishment in 1962, we have served over a million happy customers from 20 branches, over the phone and online.

 

We are currently hiring for a number of roles throughout the company:

 

Retail:

 

Travel Consultant

 

If you love to travel, enjoy working in a fast-paced environment, and want to become part of our friendly team, we are currently hiring for the Travel Consultant position in the following branches:

 

   - Washington

  -  South Shields

  -  Morpeth

  -  Newcastle

 

 As a Travel Consultant, you will build and maintain positive relationships with customers, displaying a high level of commitment, enthusiasm, and product knowledge to deliver exceptional customer service and maximise bookings in branch.

 

Essential

 

   -  Be a first-class communicator with a natural affinity with people and a high level of self-awareness.

   -  Have a positive, can-do attitude with a commitment to the success and growth of the company.

   -  Have proven customer service and sales experience.

   -  Have strong attention to detail.

   -  Be a competent IT user.

   -  Be able to manage conflicting priorities and solve problems effectively.

   -  Be able to influence others, to convert enquiries into bookings.

   -  Have a strong work ethic and be a team player.

 

Desirable

 

   -  Have a minimum of one year’s experience as a Travel Consultant.

   -  Have proven travel product knowledge with a good working knowledge of booking systems.

 

Digital Sales Consultant

 

If you love to travel, enjoy working in a fast-paced environment, and want to become part of our friendly team, we are currently hiring for the Travel Consultant position in the following branches:

 

   -  Ashington

 

As a Digital Sales Consultant, you will focus on delivering platinum-rated end-to-end service of a customer's holiday journey. You will be responsible for the customer's initial enquiry, booking and after-sales experience therefore exceptional customer service is required.

 

Essential

 

   -  Have proven experience in a sales role.

   -  Have a strong attention to detail and excellent organisational skills.

   -  Have the ability to work towards and achieve a sales target.

   -  Hold rapport-building skills and be a competent communicator.

   -  Be able to excellently describe and sell holidays through a digital channel.

   -  Have an excellent written and telephone manner through social media, email and telephone conversations.

 

Desirable 

 

   -  An understanding of Meta Business Suite.

   -  Travel industry sales experience.

 

All candidates, particularly those that do not have previous travel experience must be willing to build and maintain extensive knowledge of products and services available to our clients through regular online training, supplier events and organised company training sessions.

 

For all retail applications, please email your CV to careers@travelco.co.uk.