Award winning service

Platinum Service


Our customers love having a real person to speak to about their holiday. And we're here for every step of the booking journey.


But don't just take our word for it! We're delighted to have been recognised by independent review website Feefo for our team's dedication to providing first class customer service, winning the Platinum Service Award 2022.


From search and discovery, to confirming your booking and our unbeatable after sales care at home and while you're away. That's the Dawson difference!


We've been helping customers for 60 years and in that time we've made life-long connections. It's our privilege to be able to connect our customers to their dream holidays year after year.



We work hard to secure the best prices for our customers! You may be surprised to learn we are often cheaper than booking direct. Let us work our behind the scenes magic, so you can enjoy more cocktails by the pool!


As a member of our free Mega Deals Club, we'll let you know about great holiday deals you won't find anywhere else. We'll contact you by email from time to time when we think we've found a deal that's right for you.



We understand thinking about where to go for your next holiday can be a complex process, with lots to consider. It's an important decision and we believe it's something that's worth having a real conversation about.


Our travel advisors are independent and trusted, taking time to listen to your exact travel needs and offering educated suggestions based on first hand experiences.


We work closely with our travel operator partners to bring you the widest selection of holidays, cruises and tours - we'll connect you to your perfect holiday!